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  2. Sphere Alarm Frequently Asked Questions

Sphere Alarm Frequently Asked Questions

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Common questions that will help you get the most out of your Sphere Alarm

  • What battery do I buy to replace one in the Wireless Door/Window Sensor or Remote?
  • How do I add another accessory?
  • How do I ignore a sensor for Home Arm mode?
  • How do I add a friend or family member as a user?
  • What should you do if you lose the Remote Control or a Quick Access Tag?
  • Does the alarm work if there’s a power failure?
  • What should I do to reset the passcode to the Sphere Alarm system?
  • What should I do if I forget my password to the Sphere Alarm app?
  • How do I change my username?
  • How far does the Pet-Immune Motion Detector cover?
  • Why is my Wireless Keypad blinking?
  • How long does it take to charge the Wireless Keypad?
  • Must the Wireless Keypad be plugged into an electrical outlet all the time?
  • How many users does a Sphere Alarm System support?
  • How many peripherals can be connected to a Base Unit?
  • What’s the maximum range between the Base Unit and accessories?
  • What’s required to use a Sphere Alarm System?
  • How do I set a schedule in the Sphere Alarm App?
  • How do I change the passcode to my Sphere Alarm wireless keypad?
  • How do I view the current status of my Sphere Alarm Sensors?
  • How do I remove a sensor or accessory from my Sphere Alarm?
  • How do I rename one of my Sphere Alarm sensors or accessories?
  • How do I share access to my Sphere Alarm System?
  • How do I set the entry/exit delay for my Sphere Alarm System?
  • How do I use and set the "Home Arm" setting on my Sphere Alarm?
  • How far away can I place sensors from my Sphere Alarm base unit?
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